Job Details

**Job Details**

**Uniform Attendant - (17582)**

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Job Title Uniform Attendant Education High School Location Rosewood Miramar Beach Montecito - Santa Barbara, CA US (Primary)

Career Level General Associate Category Housekeeping Job Type Full-time Compensation Currency USD Travel Job Description **Begin Your Rosewood Journey**

We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.

**Rosewood Miramar Beach** is looking for a **Uniform Attendant** to join the **Housekeeping Team**!

**Overview**

Responsible for handling guest laundry requests, transporting guest laundry to the laundry room, and returning cleaned laundry to the guest room.

**Uniform Attendant Essential Responsibilities:**

* Maintain complete knowledge of correct maintenance and use of equipment. Be familiar with hotel facilities, housekeeping chemicals, and equipment: MSDS, PPE.

* Operate Uniform conveyor, three (3) washers, three (3) dryers, pressing machine, steamer, iron, and towel folding machine.

* Anticipate guest needs, respond promptly, and acknowledge all guests using guests last name during interactions

* Practice proper phone etiquette

* Ensure that standards, inclusive of grooming and attire of staff are maintained at a superior level on a daily basis

* Models the companys culture, vision, and core values at all times

* Attend all training as informed and scheduled by Supervisor/Manager

* Issue and provide uniforms to staff in a timely manner and respond to all staff complaints in a professional way

* Responsible for delivering all guest items punctually, accurately, and in a professional and courteous way

* Keep accurate records of all employee uniform usage and track uniforms through Uniforms Software

* Assign/Unassign uniforms to new employees

* Accountable for uniforms and sales items inventory

* Repair uniforms and Managers uniforms upon request

* Coordinate with Supervisor/Manager on supplies and inventory

* Maintain Organization/Cleanliness/Maintenance/Safe work and report all problems of Uniforms/Laundry/Loading Dock Areas

* Wash/Dry and press uniforms during low occupancy times

* Ensure L&F items are returned to the Housekeeping or Security Office

* Be knowledgeable in hotel emergency procedures

* Log in all processed laundry for the day

* Attach a copy of processed laundry slips

* Send an e-mail to the Front Office to post charges for processed guest laundry for the day

* e-mailed the pass on

* Sort guest laundry as per labels and color, processing one laundry at a time

* Guest laundry processed by one laundry attendant

* Complete a new slip for each additional laundry added by the same room

* Adjust items and quantities on guest signed slip

* Resolve guest complaints, ensuring guest satisfaction. Contact Supervisor/Manager in case of guest dissatisfaction

* Ensure that guest name, room number and laundry pieces are correct

* Count/take pictures and verify all items collected as per guest laundry slips are signed by the guest and note any discrepancy or damages on the SAME SHEET

* Check all items for damage or stain and take appropriate action to rectify these issues through communication with the Supervisor/Manager

* Report immediately to the Supervisor/Manager in case any valuable items like cash, jewelry, credit card, etc. are found in guest clothes pockets

* Responsible to process guest clothing on the correct equipment using appropriate chemicals and temperature

* Verify correct room number, guest name, and charges prior to delivering guest laundry

* All other duties as required.

**About Rosewood Miramar Beach**

Rosewood Miramar Beach features 161 ultra-luxury guestrooms across 16 acres, including a glamorous Presidential Residence, a Bridal Suite, and multi-bedroom family bungalows nestled among rolling lawns and mature landscaping. Guests are treated to estate-style service, entirely personalized to complement their every need. Amenities include an oceanside bar and restaurant with an outdoor terrace, a signature restaurant, two swimming pools, a Sense spa, a state-of-the-art fitness center, a beach club, and a screening room. In addition, the resort offers 12,000 square feet of indoor and outdoor event space including a 6,000-square-foot ballroom.

**Competitive Benefits**

* Medical

* Dental

* Vison

* Life

* Disability insurance

* 401K

* Complimentary Room Nights

**Connect with us:**

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Job Requirements **Required Skills**

* Must be able to perform job functions with attention to detail, speed, and accuracy

* Be a clear thinker, remaining calm and resolving problems using good judgment

* Follow directions thoroughly

* Understand a guests service needs

* Work cohesively with co-workers as part of a team

* Work with minimal supervision

* Maintain confidentiality of guest information and pertinent hotel data

* Prior heavy exposure to Uniform Attendant

* Thorough knowledge of how to fold, iron, and steam clothes; how to operate equipment (such as washer, dryer, professional iron, and steam machine), how to handle staff uniforms, how to separate Guest laundry; delivery of the garments according to the Hotel Standards

* Ability to be resourceful, creative and maintain flexibility

* Ability to perform mathematical operations with units of measure including, but not limited to dollars, cents, feet, inches, cups, pounds, and ounces

* Required to speak, read, and write English, with fluency in other languages preferred

* Must be able to exert physical effort in transporting 50 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding

**Experience:**

* Minimum two years experience in a similar capacity for a luxury or ultra-luxury property.

* Basic computer knowledge and working experience with laundry machines

**Education:** High school diploma.

**Experience**: Minimum two years experience in a similar capacity for a luxury or ultra-luxury property.

***Rosewood Miramar requires all employees to be fully vaccinated against COVID-19, and applicants are required to submit proof of vaccination prior to beginning employment. In accordance with the law, Rosewood Miramar will accommodate employees who cannot be administered the COVID-19 vaccine for medical or religious reasons, and applicants should contact*** ***...@rosewoodhotels.com*** ***if they have questions about this requirement or wish to request an accommodation.***

**#RosewoodMiramarBeach #AmericanRiviera #LI-AM2**