Job Details

Career Opportunities with Volunteers of America Los Angeles

A great place to work.

Current job opportunities are posted here as they become available.

Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

PAY RATE: $24.99 - $26.30 Per Hour

BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.

JOB SUMMARY AND PURPOSE

The Care Manager (Generalist) provides intensive care to program participants who have been, or are currently, involved with the criminal justice system as well as suffering from co-occurring disorders, meeting participants at least weekly. The Care Manager is the primary point of contact to coordinate services and care for assigned clients. This position provides clients with the highest levels of acuity and co-morbidities individualized care through access to service linkages, counseling, treatment planning, and various crisis intervention methods in order to prepare individuals for further success.

DUTIES AND RESPONSIBILITIES

• Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a detailed plan to meet the high acuity needs, sets goals for the clients, and locates the resources needed to meet the goals.
• Provide service linkages and support systems to ensure identified needs are met.
• Coordinates individualized planning and follow-up with clients to meet short and long-term needs, tracks progress on meeting agreed upon goals.
• Conducts regular meetings with clients; consults with service team regarding progress of cases; records all services provided and case notes, maintaining confidentiality of client's data in accordance with HIPAA and other relevant funder, local or state regulations.
• Facilitates support groups, and group education events.
• Appears in court or other government agencies as advocate for clients relating to re-entry into society.
• Other duties as may be assigned by Program Manager.

REQUIREMENTS:

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications.
• Must be able to pass Los Angeles Sherriff Department (LASD) background check.
• Valid California driver's license and have reliable transportation.
• Approval from Department of Health Services (DHS).
• TB Test.

EDUCATION:

• Bachelor's Degree (Social Work or related).
• Or a combination of education and relevant experience (4 years).

EXPERIENCE:

• At least 1-year case management experience (in addition to the education requirement – a total of 5 years education and experience) in homelessness, addictions, under-served, and/or prison re-entry program care – high acuity clients with co-morbidities.

PREFERRED QUALIFICATIONS:

• 2 years of experience working with target population.
• Familiar with HMIS, electronic record-keeping.