Job Title: Veterinary Practice Manager
Location: The Melrose Vet – West Hollywood, Los Angeles, CA
Join a high-performance veterinary team in the heart of West Hollywood.
The Melrose Vet is a dynamic, multi-doctor practice seeking a Veterinary Practice Manager with the leadership skills to take full operational control, enforce expectations, and help scale the business for continued growth. This is a pivotal role requiring someone who commands respect, thrives in high-pressure environments, and brings professionalism, experience, and loyalty to the table.
Preferred Qualifications:
Certified Veterinary Practice Manager (CVPM) or equivalent leadership credential
RVT experience or a strong background in veterinary medical operations
Bachelor's and/or Master's degree in healthcare or business preferred
5+ years in veterinary management roles
Proven experience scaling or growing veterinary practices
Core Responsibilities:
Implement leadership directives: Carry out ownership's vision and operational strategies effectively.
Lead decisively: Set the tone for professionalism. Enforce clinic policies and hold all team members—front desk, technicians, and DVMs—accountable to their roles.
Recruit and retain talent: Own the hiring process. Source, vet, and secure top-tier veterinarians, technicians, and support staff capable of performing in a high-volume, fast-paced environment.
Optimize operations: Create efficient, cost-effective scheduling. Minimize overtime and overhead. Ensure every shift is fully staffed, productive, and on budget.
Support and empower DVMs: Monitor doctor performance and ensure each is working at their full capacity. Identify gaps and implement solutions proactively.
Drive growth and profitability: Collaborate with ownership to meet key performance targets. Understand practice financials (including P&L), revenue per DVM, and marketing and outreach strategies. Identify inefficiencies and optimize for growth without compromising client and patient care.
Communicate clearly: Lead staff meetings, provide written updates, and address all issues promptly with no ambiguity or excuses.
Protect our brand: Maintain a luxury-level client experience consistent with our West Hollywood clientele. Oversee client feedback, online reviews, and professional reputation management.
Ensure compliance: Uphold labor laws and regulatory standards. Maintain accurate HR and medical documentation across the team.
Build a strong culture: Lead by example. Promote accountability, professionalism, and a cohesive, purpose-driven work environment.
What We Offer:
Salary: $75,000–$125,000 per year (commensurate with experience and qualifications), with potential for performance-based bonuses
Benefits:
401(k) with employer matching
Health, dental, and vision insurance
Paid time off and holidays
Pet insurance
Flexible scheduling
Professional development stipends
Work Environment:
High-end, fast-paced, and well-established veterinary clinic with potential for long-term leadership for the right candidate.
Who You Are:
A proactive problem-solver who brings solutions
Someone who values structure, accountability, and operational excellence
A growth-minded leader who wants to help build something meaningful
Above all, someone who cares about animals—and knows that exceptional animal care starts with strong leadership
To Apply:
Send your resume and a cover letter detailing your leadership experience—particularly how you've scaled a veterinary team or turned around a practice—to:
Dr. Grewal at ...@gmail.com or call/text 310-###-####
Job Type: Full-time
Schedule:
8-hour shifts
Monday to Friday
Weekends as needed
Must be available for emergency calls/texts when necessary
Pay: $75,000 – $125,000 per year
Benefits:
401(k) matching
Paid time off and holidays
Health, dental, and vision insurance
Pet insurance
Professional development assistance
Location:
West Hollywood, CA 90069 (On-site required)
Must be able to relocate prior to starting