Enter all required demographic, physician, insurance, authorization, and other information into a profile for all new patients. - Review all incoming faxed prescription orders and attach to new or existing patient profile. - Contact patient or physician to fill in any missing information. - Conduct comprehensive benefit investigation for new patient referrals. Evaluate pharmacy benefit plans and medical benefit plans. - Obtain clinical, lab, and medical testing documentation from physicians' offices for submission of prior authorization. - Perform timely follow up on authorizations through the process until approved. - Communicate with patients, physicians, and other departments on benefits and the status of authorization requests. - Communicate denials to physicians' offices and provide follow up details on the peer to peer or appeal options. - Regularly communicate the status of the intake process to other departments, including Nursing, Pharmacy and Sales. - Notify patients/families...Infusion, Intake, Coordinator, Physician, Healthcare, Patient, Associate