Job Details

Summary/Objective:
In this role, the General Manageris responsible for the operation and financial performance by providing direction and leadership to exempt and non-exempt associates at this facility. This position is responsible for developing and leading a team that will manage the employee performance, inventory, vendor, carrier, and customer relationships. This role is ultimately responsible for ensuring that orders are selected accurately and packed/shipped without damage for timely delivery.

Essential Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position is responsible for developing and leading a team that will manage the employee performance, inventory, vendor, carrier, and customer relationships and ensuring that orders are selected accurately and packed/shipped without damage for timely delivery
• Ensures operational procedures for executing activities for incoming and outgoing shipments, handling and disposition of products, and keeping the highest standards of inventory accuracy in place
• Develops and manages a comprehensive strategy for the facility by shaping requirements, assessing deliverables and utilizing resources to help eliminate process problems
• Plans long-term labor needs based on sales, forecasts and historical data
• Conducts analysis of workload compared to labor hours and equipment
• Collaborates with teams from other facilities to share knowledge and problem solve
• Responsible for facility P&L and budget preparation

• Audits all billing activity for accuracy
• Drives continuous improvements to safety, quality, cost and delivery while growing and expanding capabilities within the warehouse
• Ensures the daily pre-shift meetings cover previous productivity, operational problems, forecasting workload and any other pertinent company information
• Ensures proper staffing and support hiring for all facility operations
• Produces and effectively communicates department goals and individual performance goals that ensure the facility achieves operational success
• Provides feedback, coaching, guidance, and recognition to enhance other's skill development
• Acts as a role model for the department in support of corporate mission, vision, and values
• Provides regular coaching and feedback on performance, prepares and presents formal performance appraisals
• Ensures the safe, clean and efficient operation of the facility to meet service standards
• Actively supports and participates in all safety initiatives in the facility
• Performs safety observations to coach employees on safety procedures
• Prevents associate incident and injury by overseeing accident investigations, assessing root cause analysis and implementing necessary improvements

• Servant Leadership
• Passion for Excellence
• Integrity
• Resilient
• Intense Safety Focus
• Trust

• Bachelor's Degree (B.A./B.S.) from four-year college/university or 7-10 years related experience at management level, in logistics; or equivalent combination of education and experience in a high-volume warehouse, preferably cross dock or transloading, distribution, manufacturing or similar environment.
• At Minimum 5 years managing a logistics and supply chain distribution network and managing exempt employees.
• Proven ability to measure and perform against internal expectations, industry standards, WMS systems, equipment, and safety related programs.
• Working knowledge in a cross dock, pic n pack, kitting and sales environment preferred.
• Working knowledge of OSHA, DOT, HAZMAT, FDA regulations
• Prior experience with the preparation of operating budgets, capital improvement projects, cost reduction initiatives and productivity improvement plans.
• Excellent in interpersonal and communication skills, both verbal and written.
• Demonstrate the ability to develop and maintain collaborative relations among all levels of an organization.
• Computer literacy with MS Office Suite essential; prior experience with Warehouse Management Systems or Transportation Management Systems desirable.