Job Details

At Montage International, we are doing something different, something exciting, and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day: do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

If you are an internal applicant, please log into Workday and apply for your application to be considered.

Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Montage, we know our success is all because of you. Here, you're not just an associate but a passionate creator of authentic, personalized experiences. You'll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Montage is more than a job; it's a way of life. Don't just imagine the possibility—join us.

Position Overview

Oversee the daily operation of the Banquet department, including recruiting, hiring, training, scheduling, staffing, and supervision of all staff.

Act as a liaison for the hotel and serve as the point of contact for clients during their events.

Develop and maintain all policies, training manuals, procedures, and quality standards within the department.

Manage inventory, control, and breakage/loss reduction of china, glass, and silver in conjunction with the Executive Steward.

Provide daily support and guidance to Banquet Associates and monitor job performance to ensure successful meetings and banquets.

Coordinate with all departments to execute client events and meetings.

Inspect and oversee the cleanliness and maintenance of all function spaces, public areas, and service areas on banquet levels.

Ensure compliance with safety and sanitation policies.

Create and maintain staffing schedules to ensure proper coverage for events.

Manage departmental budgets, forecasts, and financial reports, monitoring expenses and revenue.

Implement cost control measures and revenue strategies to maximize profitability while maintaining service quality.

Maintain high standards of service, food quality, and presentation, ensuring consistency and adherence to brand standards.

Conduct regular inspections of banquet facilities, equipment, and amenities for safety and functionality.

Collaborate with Meetings & Events and Culinary teams to ensure flawless event execution.

Perform additional duties as assigned based on business needs.

About You

• You are passionate about banquets operations.
• You are exceptional in leading a team.
• You can work independently or as part of a team.
• You can prioritize and organize work assignments and multi-task.
• You are committed to providing exceptional service and creating memorable moments.
• You are eager to learn, develop, and grow personally and professionally.
• You demonstrate trustworthiness and integrity.

Must Haves

• Prior experience as Director of Banquets or Banquet Manager.
• Excellent verbal and written communication skills.
• Knowledge of budgeting and forecasting is a plus.
• Proven success in customer service and guest recovery.
• Ability to supervise staff, motivate, mentor, and evaluate service.
• Ability to handle multiple priorities and meet deadlines.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Willingness to learn and adapt to new technology.
• Knowledge of food and alcoholic beverages.
• Flexibility to work weekends and holidays.

You Will Enjoy

• DTO (Discretionary Time Off)
• Health Savings Account and Flexible Spending Accounts
• 401(k) plan with company matching
• Banking and Investing Program with rewards and discounts
• Fertility & Family Forming Assistance
• Parental leave pay differential
• Pet Insurance
• Hotel discounts
• Free meals
• Wellness discounts
• LinkedIn Learning membership
• Community engagement activities
• Associate events throughout the year

Physical Requirements

• Ability to grasp, hold, sit, walk, and perform repetitive motions.
• Ability to stand and move for extended periods.
• Ability to lift and carry up to 50 pounds regularly.
• Ability to push and pull equipment weighing up to 200 pounds.

At Montage, we foster a sense of belonging and inclusivity. We are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, or protected veteran status. Applicants needing assistance or accommodations should contact our People department.

The pay scale for the Director of Banquets position is $101,000 to $126,000, exclusive of incentives.

In the United States, we are an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.