Job Details

Position Summary

As a Senior Product Manager at Sams Club, you'll drive the future of retail by addressing critical problems for our business and members. You'll define and execute strategy roadmaps, ensuring solutions meet customer and advertiser needs. Leading product development from strategy to execution, you'll collaborate with design, engineering, and business teams to deliver impactful solutions reaching millions of members. Your advertising experience and understanding of customer and advertiser perspectives will be invaluable in creating scalable processes and enhancing user experiences. This role suits those who thrive in fast-paced environments, enjoy complex challenges, and want to influence omnichannel retail's future.

What you'll do

Data Driven Product Decisions

• Extract insights from complex data analytics to inform product decisions.
• Guide data collection and analysis to support effective product strategies.
• Drive product feature analytics independently.

Driving Customer Client Needs

• Build relationships with customers and proactively identify their needs.
• Create scalable processes for gathering and analyzing customer feedback.
• Design and implement barrier-free processes.
• Coach team members to focus on customer needs.

Product Roadmap and Development

• Develop and own product roadmaps for complex products.
• Communicate effectively with internal and external stakeholders.
• Influence partners to secure resources and alignment.
• Mentor team members on product development and roadmaps.
• Manage rollout and scaling of features using MVP approaches.

Product Vision and Strategy

• Own complex customer problems or product requirements, considering upstream and downstream impacts.
• Develop new ideas and strategies using Whole Product concepts.
• Communicate product strategies and vision to stakeholders.
• Drive Go to Market strategies for mass adoption.

Influencing and Building Stakeholder Consensus

• Lead discussions, influence diverse viewpoints.
• Use data and analytics to build persuasive narratives.
• Serve as a trusted advisor on product technology matters.

Technology Orientation

• Lead business and user acceptance testing for complex products.
• Manage adoption of emerging technologies.
• Understand system architecture and technical principles at a conceptual level.

In-Depth Domain Expertise

• Understand principles, terminologies, and best practices across domains.
• Identify innovation opportunities and understand downstream impacts.
• Analyze business objectives and customer needs to provide direction.

What makes you a great fit

Data Driven Product Decisions

• Knowledge of analytics tools, techniques, and industry best practices.
• Ability to independently drive feature analytics and insights extraction.

Driving Customer Client Needs

• Understanding of customer problems, design thinking, journey mapping, and process optimization.
• Strong communication and influencing skills to build relationships.

Product Roadmap and Development

• Expertise in roadmap development, project management, and Agile methodologies.
• Experience in MVP creation and managing product lifecycles.

Product Vision and Strategy

• Proficiency in problem formulation, hypothesis framing, and Go to Market strategies.
• Ability to develop new ideas and strategies using Whole Product concepts.

Influencing and Building Stakeholder Consensus

• Knowledge of effective communication styles and emotional intelligence.
• Ability to lead discussions, leverage data insights, and advise stakeholders.

Technology Orientation

• Understanding of competitive landscapes, enterprise systems, and emerging tech trends.
• Awareness of system architecture and technical concepts at a high level.

In-Depth Domain Expertise

• Knowledge of domain-specific methodologies, tools, and processes.
• Ability to identify innovation areas and implement new processes and automation.

Core Values

• Respect the Individual: Build high-performing teams, embrace differences, and support all associates.
• Act with Integrity: Uphold high standards of ethics and compliance, fostering a culture of safety and respect.
• Serve our Customers and Members: Deliver results with a customer-first, omni-merchant mindset.
• Strive for Excellence: Continuously improve and seek feedback.

We offer competitive pay, performance bonuses, and benefits including health coverage, 401(k), stock purchase, paid time off, and more. For details, visit One.Walmart.

The annual salary range is $169,000 - $338,000, with additional bonuses based on performance.

Minimum Qualifications

Outlined below are the required minimum qualifications. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, engineering, or related field, plus 11 years' experience in product management.

Option 2: 13 years' experience in product management or related area.

Preferred Qualifications

Outlined below are optional qualifications that are preferred but not required.

Master's degree in Computer Science, Engineering, Business Administration, or related field, plus 10 years' experience as a product manager, preferably with large-scale B2B/C products. Supervisory experience is valued. Knowledge of accessible digital experiences and WCAG 2.2 AA standards is a plus. Relevant degrees include Masters in Business Administration, Computer Engineering, or Computer Science.

Primary Location

850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America