Job Details
Workflow Coordinator
2025-11-23 City of Redding Redding,CA
Description:
Qualifications we're looking for
Any combination of training and experience that provides the required knowledge, skills, and abilities to perform the various job functions is qualifying.
What to expect from the Application and Exam Process
You will receive notifications pertaining to this recruitment at the e-mail address and text message number provided on your application. Email correspondence may go to your spam or junk mail folder.
Examination Process: The examination process may include an oral board examination, a written examination, practical examination or any combination thereof.
This recruitment will establish an eligibility list that may be used to fill future vacancies.
Selection Process: Final appointment is contingent upon:
The City of Redding adheres to Cal/OSHA COVID-19 requirements.
AN EQUAL OPPORTUNITY/FEDERAL AFFIRMATIVE ACTION EMPLOYER
NOTE: This is a summary of benefits and is provided as a courtesy. For specific benefit information, refer to the labor agreements (MOUs) of each bargaining unit.
To view the Redding Independent Employees Organization - Supervisory/Confidential Employees' Unit MOU,
To view the Redding Independent Employees Organization - Clerical, Technical and Professional Employees' Unit MOU, click here
THESE BENEFITS DO NOT APPLY TO EXTRA-HELP EMPLOYEES OR PART-TIME EMPLOYEES.
Holidays:
An average of thirteen and a half per year. Fire Association covered employees receive a payment in lieu of holidays. Holiday compensation for Redding Peace Officers Association and Redding Police Managers Association employees has been converted to base pay.
Vacation:
Two weeks per year up to the fourth year of service, three weeks up to nine years of service, three and a half weeks up to fourteen years of service, four weeks up to nineteen years of service, four and a half weeks up to twenty-four years of service, five weeks after twenty-four years of service. For accrual rates for Fire Department shift employees, refer to MOU. Part-time and temporary employees may be eligible for some vacation/paid time off benefits.
Sick Leave:
Twelve working days of sick leave are accrued each year. Unused sick leave may be credited toward retirement. For accrual rates for Fire Department shift employees, refer to MOU.
Health Insurance:
Excellent medical, dental, vision, and life for employee and dependent, and long-term disability for employees.
Retirement:
Full-time employees are covered by CalPERS (formula is dependent on hire date and member status in CalPERS) and are not covered under the Social Security System.
Administrative Leave:
Management positions are eligible to receive 40 hours of administrative leave per calendar year as authorized by the department director; additional leave up to 40 hours may be granted by the City Manager.
Deferred Compensation Plans:
Available for interested employees.
Union Dues:
Some job classifications are represented by collective bargaining units, the employees of which may choose to join and pay union dues.
Part-Time Retirement Benefit Program:
Part-time, seasonal, and full-time temporary employees either participate in the Social Security System or the PARS Alternate Retirement System depending upon bargaining unit assignment.
SDI:
All Redding Independent Employees Organization, IBEW - Maintenance and IBEW - Electric represented employees participate at their own expense. To view the current year's taxable wage limit, click
IMPORTANT NOTES:
Benefits described herein do not represent a contract and may be changed without notice.
Salary : $57,276.00 - $80,592.00 Annually
Location : Redding, CA
Job Type: Full-Time (Status 3)
Job Number: 217E 6501 112025
Department: Public Works
Division: 6501 Solid Waste Administration
Opening Date: 11/21/2025
Closing Date: 12/7/2025 11:59 PM Pacific
Bargaining Unit: RIEO-SC
Description
The City of Redding is accepting applications for the position of Workflow Coordinator in the Solid Waste division of the Public Works Department.
We are looking for someone to
- Workforce Management duties: Plan daily work schedules and assign and review the work of subordinates.
- Provide input into assessments and evaluations of employees.
- Provide temporary coverage/relief for supervisor in assigned division.
- Assist employees with problem solving.
- Assess employees training needs: Inspect work performed by division employees during processes and upon completion to ensure that proper work standards are maintained. Communicate any training needs to the employee's supervisor.
- Actively participates in Staff Meetings, Work Group Meetings, and Round Table Meetings.
- Assist assigned supervisor to ensure essential daily functions of the respective Division operates smoothly.
- Interpret and manipulate raw data from the bill system for processing by subordinates.
- Monitor employees' adherence to schedules.
- Communication with staff in a positive and professional manner.
- Assist customers when necessary.
- Prepare and maintain statistical reports; compose letters, memos, and newsletters.
- Interpret and manipulate data from the daily operating systems used as part of daily operations.
- Assist with software maintenance and upgrades; including participation in user acceptance testing.
- Perform other duties as assigned within the scope of the job classification.
Qualifications we're looking for
- Knowledge of modern office practices and procedures
- Knowledge of effective customer service skills
- Knowledge of leadership techniques and specific workforce management responsibilities
- Knowledge of effective interpersonal communication skills
- Knowledge of effective data gathering techniques
- Ability to interact effectively with the public and other employees
- Ability to communicate effectively, both orally and in writing
- Ability to work independently
- Ability to observe and maintain professional/personal boundaries and serve as a role model for employee conduct expectations
- Ability to oversee and coordinate the work of others
- Ability to recognize when training is needed and facilitate
- Ability to understand and follow verbal and written directions
- Ability to present a professional image
- Ability to remain positive in difficult and/or negative situations
- Ability to handle sensitive matters with tact and diplomacy
- Ability to compile, prepare and maintain confidential, technical, and statistical records and reports
- Ability to display a commitment to staff development and support
- Ability to exhibit the development and communication of shared vision, values & goals
- Ability to observe and problem solve operational situations
- Ability to analyze situations accurately and take effective courses of action
- Ability to operate a personal computer and software; learn utility-related software
- Ability to use independent discretion in the handling and disclosure of information
- Ability to delegate employee assignments on an equitable basis
Any combination of training and experience that provides the required knowledge, skills, and abilities to perform the various job functions is qualifying.
- Typical education would include an Associate of Arts degree; OR high school diploma, or equivalent, supplemented with college level coursework in public administration, accounting, public relations, or other related field.
- Typical experience would include three years progressive relevant experience including two years supervisory experience.
- Depending on assignment, possession of the appropriate California driver's license, or the ability to acquire one within ten days of appointment.
What to expect from the Application and Exam Process
You will receive notifications pertaining to this recruitment at the e-mail address and text message number provided on your application. Email correspondence may go to your spam or junk mail folder.
Examination Process: The examination process may include an oral board examination, a written examination, practical examination or any combination thereof.
This recruitment will establish an eligibility list that may be used to fill future vacancies.
Selection Process: Final appointment is contingent upon:
- Positive past employment references
- Review of a driver history record (depending on position)
- Passing a city paid fingerprint criminal conviction check (applicants 18 and older)
- Passing of a pre-employment medical exam and drug and alcohol screening test (depending on position)
The City of Redding adheres to Cal/OSHA COVID-19 requirements.
AN EQUAL OPPORTUNITY/FEDERAL AFFIRMATIVE ACTION EMPLOYER
NOTE: This is a summary of benefits and is provided as a courtesy. For specific benefit information, refer to the labor agreements (MOUs) of each bargaining unit.
To view the Redding Independent Employees Organization - Supervisory/Confidential Employees' Unit MOU,
To view the Redding Independent Employees Organization - Clerical, Technical and Professional Employees' Unit MOU, click here
THESE BENEFITS DO NOT APPLY TO EXTRA-HELP EMPLOYEES OR PART-TIME EMPLOYEES.
Holidays:
An average of thirteen and a half per year. Fire Association covered employees receive a payment in lieu of holidays. Holiday compensation for Redding Peace Officers Association and Redding Police Managers Association employees has been converted to base pay.
Vacation:
Two weeks per year up to the fourth year of service, three weeks up to nine years of service, three and a half weeks up to fourteen years of service, four weeks up to nineteen years of service, four and a half weeks up to twenty-four years of service, five weeks after twenty-four years of service. For accrual rates for Fire Department shift employees, refer to MOU. Part-time and temporary employees may be eligible for some vacation/paid time off benefits.
Sick Leave:
Twelve working days of sick leave are accrued each year. Unused sick leave may be credited toward retirement. For accrual rates for Fire Department shift employees, refer to MOU.
Health Insurance:
Excellent medical, dental, vision, and life for employee and dependent, and long-term disability for employees.
Retirement:
Full-time employees are covered by CalPERS (formula is dependent on hire date and member status in CalPERS) and are not covered under the Social Security System.
Administrative Leave:
Management positions are eligible to receive 40 hours of administrative leave per calendar year as authorized by the department director; additional leave up to 40 hours may be granted by the City Manager.
Deferred Compensation Plans:
Available for interested employees.
Union Dues:
Some job classifications are represented by collective bargaining units, the employees of which may choose to join and pay union dues.
Part-Time Retirement Benefit Program:
Part-time, seasonal, and full-time temporary employees either participate in the Social Security System or the PARS Alternate Retirement System depending upon bargaining unit assignment.
SDI:
All Redding Independent Employees Organization, IBEW - Maintenance and IBEW - Electric represented employees participate at their own expense. To view the current year's taxable wage limit, click
IMPORTANT NOTES:
Benefits described herein do not represent a contract and may be changed without notice.