Job Details

The Medical Office Representative position is the first point of phone customer service contact for our patients, physicians, other clinic staff, hospital staff, patient family members, and vendors by offering customer service, communication, and appropriate distribution of phone calls and messages. The Medical Office Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines. May be required to occasionally work at other locations within the Greater Sacramento Area as needed. This position...Medical, Office Representative, Office, Customer Service, Health, Healthcare, Business Services