Job Details

Overview

Service Manager role at Rentokil Initial Hong Kong.

Our Service Managers play a key leadership role in local branches. This role is about leading and motivating local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers.

Responsibilities

• Monitoring branch scheduling and ensuring pest tech routes are successfully completed
• Ensuring regulatory compliance and safety standards are met or exceeded
• Responding to customer concerns, including resolving cancellation requests
• Inspecting and evaluating the performance of Pest Technicians
• Monitoring and maintaining inventory levels of pest control products
• Facilitating continual training of local sales and service teams

What you need to be successful

• An associates degree (a four year degree is highly desirable)
• Must possess a valid driver's license from state of residence
• Having 1-2 years of related experience is very helpful, but not required
• Willingness to relocate is highly desirable
• You are able to effectively lead and motivate others
• You have strong communications skills impersonal, written, presenting
• You are good at problem solving and coming up with practical solutions
• You are able to build rapport easily and establish trust with customers and employees
• You are detailed oriented and understand the importance of safety
• You have a good aptitude for basic/intermediate math necessary for calculations related to sales and service
• You should be comfortable working outside and in confined spaces like crawl spaces and attics when necessary

Why Terminix

• Comprehensive training and licensure, all paid by the company
• Company vehicle, gas card, cell phone, and laptop
• Highly competitive compensation
• Opportunities for advancement and career growth
• Medical, dental and vision coverage + discounts on Terminix brands
• Short/long-term Disability and Life Insurance
• Paid time off

Equal Opportunity

Terminix is an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Pay Range: Yearly: $57,750.00 - $75,075.00

Note

This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc. This description contains general information about the role and its responsibilities and is not an exhaustive list of duties or requirements.