Job Details

GENERAL PURPOSE: We are seeking a dedicated Store Security Specialist who will provide a visible presence at store entrances and exits to prevent theft and fraud while ensuring a safe environment for our customers and associates. You will engage with customers in a friendly manner, demonstrating our commitment to excellent service while monitoring for safety and loss prevention.

ESSENTIAL FUNCTIONS:

• Maintaining a Safe & Secure Environment: Prioritize safety by practicing and promoting safe behaviors to create a secure space for everyone. Your presence will help deter theft through courteous greetings and monitoring for safety issues.
• Building Great Teams & Partnerships: Provide exceptional customer service by engaging customers with a smile and making eye contact. Treat everyone with respect and professionalism, making meaningful connections within the team and with external partners.
• Mitigating Theft & Fraud: Actively monitor for suspicious behavior and communicate findings with leadership. Implement company best practices to improve productivity and minimize potential theft.
• Reducing Operational Shortage: Increase awareness around effective shortage reduction strategies, educating team members about best practices for checking out customers properly.

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• High School diploma or equivalent is required; an AA degree is preferred.
• Experience in retail supervision or loss prevention/security training is preferred.
• Active Security Guard License is a plus.
• Ability to thrive in a fast-paced environment with strong communication skills.
• Demonstrated ability to resolve conflicts effectively.

Physical demands include standing and walking for extended periods and occasionally lifting over 25 lbs. Consistent and punctual attendance is crucial.

We are proud to be an equal employment opportunity employer, dedicated to hiring, promoting, and developing a diverse workforce.