Job Details

GENERAL PURPOSE: We are looking for a passionate Retail Security Specialist to join our team! In this role, you will create a welcoming environment for customers and staff while actively preventing theft and fraud. Your presence at store entrances and exits will enhance safety and security.

ESSENTIAL FUNCTIONS:

• Maintaining a Safe & Secure Environment: Ensure safety is a top priority by promoting safe behaviors and providing a friendly presence that deters theft. Greeting customers with a smile will help to create a secure atmosphere.
• Building Great Teams & Partnerships: Deliver outstanding customer service by engaging with shoppers warmly. Your respectful and professional interactions will foster positive connections both within our team and with external partners.
• Mitigating Theft & Fraud: Keep a vigilant eye out for suspicious behaviors and report your observations to leadership. Utilize company best practices to boost efficiency and minimize theft risks.
• Reducing Operational Shortage: Champion effective shortage reduction measures and educate your team on best practices for processing customer transactions.

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• High School diploma or equivalent is required; an AA degree is a plus.
• Previous experience in retail supervision or loss prevention/security training is preferred.
• An active Security Guard License is an advantage.
• Strong communication skills and an ability to thrive in a fast-paced environment are essential.
• Proven conflict resolution skills will be beneficial.

Physical demands for this position include standing and walking for extended periods and occasionally lifting over 25 lbs. Consistent and punctual attendance is essential.

We are an equal opportunity employer, committed to hiring and developing a diverse workforce.