Job Details

Operational Support Specialist

We are seeking a dedicated Operational Support Specialist to shadow and eventually assume critical responsibilities, ensuring business continuity.

Note: Comprehensive training will be provided for most operational tasks, but candidates must have prior experience in basic networking, database, and desktop support.
Key Responsibilities:

• Shadow and learn existing operational processes to ensure seamless transition of responsibilities.
• Provide support for infrastructure, VMware, SQL Server, and MySQL environments.
• Assist with application integration using APIs, JSON, and XML.
• Perform basic networking, database, and desktop support tasks with prior experience.
• Proactively identify and address operational issues, contributing to process improvements.
• Maintain and update documentation to support operational continuity.

Qualifications:

• Strong technical background in infrastructure, VMware, SQL Server, and MySQL.
• Working knowledge of APIs, JSON, and XML for application integration.
• Demonstrated experience in performing basic networking, database, and desktop support tasks.
• Proactive, ownership-driven mindset with a willingness to learn and be mentored.
• Excellent communication skills and ability to work during U.S. business hours (CST preferred).
• Immediate availability is highly preferred.

Job Type: Contract W2

Work Type: Remote
Location: Minneapolis, MN

Interview mode: Video
Interview Rounds: 2