Job Details

Company Overview

Nevados is the premier solar tracker company for PV power plants built on sloped and rolling terrain. We offer innovative all-terrain trackers paired with a comprehensive software suite in an integrated technology platform that optimizes solar performance, improves plant reliability and respects the natural landscape. Headquartered in Oakland and backed by institutional capital, Nevados is transforming utility-scale PV deployment with our tracking solutions and partnership approach.

Nevados is a distributed organization with many team members working remotely, while other roles require an in office and on-site presence. Specifics of the work location, travel expectations and other role requirements are outlined in the position overview. Ideal candidates are self-motivated and able to manage their time effectively.

Position Overview

The O&M and Field Service Manager owns and schedules day-to-day activities for active Nevados tracker project sites. Primary duties will include monitoring operating sites, training and mentoring field technicians, developing training plans for field technicians, and ensuring field technicians compile accurate reports for distribution to customers and internal Nevados teams.

Candidates must have project management experience and a high level of customer service aptitude. Requirement for previous O&M experience managing Solar (PV) Power Plants, understanding of the mechanical installation of tracker components, basic electronics troubleshooting, reporting and data analysis. Strong computer savviness and experience with Microsoft tools, including Excel, Outlook, PowerPoint and Word is expected. Candidate must possess the appropriate technical skills to accurately analyze data, design, and deploy effective action plans to satisfy customer needs and company goals. The candidate must be able to identify ongoing issues and implement long-term solutions.

Job Duties

• Safety
• Ensure all Nevados employees and their remediation subcontractor partners are working in a safe environment. Safety first mindset is a requirement including creating and reviewing JHAs and Site-Specific Safety plans and ensuring their proper and complete implementation on jobsites.
• Ensure the team completes the required safety training.
• Training
• Work with and train both senior & junior technicians both offsite and on site to ensure an efficient, safe, and timely completion of the project activities.
• Write technician training materials working with internal team.
• Maintain up to date versions of Nevados Commissioning and O&M documentation with coordination and input from internal Nevados teams
• Provide feedback to technicians regarding reports on field service work and monitoring data.
• Maintain accurate inventory of all material and tools in possession of field team.
• Train, or coordinate training of, technicians on the Nevados dashboard and other controls related software including external and internal software tools.
• Lead the training of the customer's O&M team on the product, how it works, the O&M Dashboard, and how to diagnose and rectify equipment issues.
• Work with internal team to maintain Nevados O&M manual as products and preventative maintenance requirements change
• Organize training for internal and external teams on updates made to Nevados Installation manual, O&M manual, safety procedures, and SOPs
• Site Visits
• Review and edit commissioning reports after site visits for distribution to Nevados internal teams and external customers.
• Ensure teams are maintaining a clean job site after work is completed.
• Use excel sheets to organize site reporting data and review the same reports created by junior field technicians.
• Fleet Maintenance
• Ensure timely monitoring and audits of solar systems via monitoring portals.
• Ensure all weekly site health reports are sent to customers and evaluate reports sent by technicians.
• This role will oversee issue resolution with both internal and external teams and resolve any roadblocks as quickly as possible.
• Attend weekly calls with project owners and Nevados team.
• Partner with team for remediation efforts, which could include guidance for team on site, providing training, managing efforts and working with remediation partners.

Qualifications

• Safety first mindset (OSHA 10 minimum, OSHA 30 preferred)
• Previous experience managing a team remotely spread out across different time zones
• Previous Solar Power Plant O&M Experience
• Previous Solar construction experience a plus
• Ability to multitask
• Proficiency in project management software
• Ability to work under pressure with minimal supervision
• Excellent problem-solving skills
• Detail-oriented and highly organized, self-starter
• Excellent verbal and communication skills
• Excellent problem-solving skills
• Advanced computer operations use
• Ability to read and understand blueprints and plans
• Excellent note taking skills
• Ability to quickly respond to emails as needed
• Comfortable with customer facing role
• Ability to speak, write, and understand English language
• Ability to meet and exceed customer support satisfaction
• Experience in creating, writing, implementing and auditing SOPs.

Travel Requirements

• Travel requirements
• Travel up to 25-50% annually
• Visits to job sites within the continental USA. Travel will vary based on client needs.
• Valid driver's license and satisfactory driving record
• Ability to drive long distances as needed
• Own a reliable vehicle with up-to-date insurance
• Travel to job sites within driving distance will require use of personal vehicle, travel outside of this radius will require flying to site

$130,000 - $150,000 a year

This range indicates base salary. See more regarding total compensation packages below. Actual compensation will be determined based on candidate experience, skillset, and location.

Benefits & Total Compensation Package

Nevados offers competitive base salary, bonus, commission (if applicable to the role) and stock options commensurate with qualifications and experience. Full time employees and their eligible dependents are offered medical, dental, vision, life insurance, long term disability and vol life. We also offer 401(k) participation, unlimited PTO, generous sick leave, paid company holidays and additional benefit offerings as we continue to grow.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Unless otherwise explicitly stated as a requirement of the role, candidates must be willing to travel at least 10-20% of the time for company off-sites, conferences, trade shows, site visits, and other potential events as needed.

Inclusion at Nevados

Not sure you meet every qualification? We encourage you to apply anyway. We're committed to building a team that reflects a variety of backgrounds, identities, and perspectives. This includes uplifting women, people of color, LGBTQ+ individuals, and others who are underrepresented in cleantech and the broader tech industry. Nevados is proud to be an Equal Opportunity Employer.

Interview Process

At Nevados, our interview process is designed to be comprehensive and thorough to ensure the best fit for both the candidate and our team. It typically entails 3-5 conversations over the course of 3-4 weeks. This timeline and format may vary based on the role as well as availability of team members and the candidate. The process is subject to change at any time.

Phone Screen: An initial call with Recruiting to discuss your background, expectations, and interest in the role.

Discussions with Hiring Managers: In-depth calls with hiring managers/team members to assess your technical skills and fit.

Cross Functional Team Member Interviews: Meetings to gauge team dynamics and working style.

Executive Leadership Conversations: Discussions with our executive team to ensure alignment with the company's strategic goals and vision.

Professional Reference Checks and Background Check: The final step before an offer involves contacting your provided professional references to verify your qualifications and past performance as well as a background check.

To ensure a fair and consistent experience for all candidates, we ask that interviews be completed without the use of real-time AI tools, scripts, or external assistance during live conversations, unless explicitly discussed and approved in advance.

Nevados provides reasonable accommodations for candidates who need them. Please let us know in advance if any adjustments are required.