Job Details

Description

Hotel Front Desk Night Auditor - 11 PM to 7 AM

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

• Provide exceptional service to all hotel guests during their stay
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
• Process additional administrative, bookkeeping. and accounting procedures as required
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process

Qualifications

• Outstanding communication skills and excellent customer service skills are required
• High school diploma or equivalent required; some college preferred
• Flexible overnight hours are required
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• Proficiency with computers is required; experience with reservation and accounting software is desired