Job Details

A company is looking for a Director of Operations for the Intake Team.Key ResponsibilitiesLead Financial Aid intake operations from application through program startOversee intake workflows, including document collection, packaging readiness, and verification processingEstablish and monitor intake SLAs with Admissions, Registrar, and Student ServicesRequired Qualifications7+ years of experience in Financial Aid or Student Finance with progressive leadership responsibilityStrong working knowledge of Title IV regulations and Financial Aid intake processesDemonstrated experience leading packaging, verification, or intake readiness functionsProven ability to manage teams and workflows in a regulated, high-volume environmentStrong organizational and analytical skills