Job Details

Service AssistantAccountabilityReporting to the General Manager and Restaurant Manager, the Service Assistant maintains the restaurant's interior and exterior, keeping all areas clean and organized. Keeps dining room tables cleaned and sanitized. Maintains adequate supply of pots, pans, dishes, glassware, utensils, and ice in service areas throughout shift. Keeps front and back of the house area clean, organized and stocked, at all times, to provide timely guest service. Exhibits Denny's Guiding Principles when interacting with others.Key Business AreasA “Key Business Area” is an area of performance in which the Service Assistant must be successful to meet their accountabilities. Successful results in Denny's Key Business Areas are supported by the following behaviors or actions:1. Consistently exhibits Denny's Vision, Mission, and Guiding Principles2. Busses, cleans, and resets tables3. Checks restrooms and hand washing stations every half hour for cleanliness and supplies4. Maintains exterior curb appeal, keeps restaurant exterior and parking lot free of debris5. Maintains restaurant interior to be clean, safe, and inviting for guests and employees6. Regularly cleans and inspects dish machine and other machinery as required; maintains proper dish machine chemical levels7. Properly sorts and washes all dishware, and promptly replenishes kitchen and dishware in service areas8. Immediately cleans up spills and broken glasses and dishes9. Addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues10. Assists with stocking deliveries; rotates perishable stock in accordance with standards11. Performs sidework and other deep cleaning duties as assigned12. Willingly assists others without being asked13. Adheres to Denny's Brand Standards and internal policies and procedures14. Provides prompt and courteous service and is cordial to all team members and guests15. Completes all other tasks and duties as assignedEssential FunctionsMust be able to lift and carry supplies and equipment up to 50 lbs throughout shift; places items on high and low shelves in store rooms, service areas, walk-in coolers, and freezersMust be able to bend, stoop, reach, wipe, lift, and grabMust have sufficient mobility to move and operate in work areaMust be able to work inside and outsideMust be able to observe wares for cleanliness and chemical labels for safe handlingMust be able to stand and walk during a 4 to 8 hour shiftMust be able to frequently immerse hands in waterMust be able to work with all Denny's menu productsMust be able to hear well in a loud environment to respond to employee and guest needsMust meet any state, county, or municipal regulation pertaining to health risk concerns about food handlingMust be able to tolerate extreme temperature changes in kitchen and freezer areasMust be able to work with potentially hazardous chemicalsPosition QualificationsAble to work in a team environmentMeets Denny's uniform and grooming standards and maintains them throughout the shiftMust be able to pass all required tests and training requirementsMust be able to work a flexible schedule, including holidays, nights, and weekendsPossesses excellent guest service skillsAble to learn basic tasks and follow instructionsPlaces a value on diversity and shows respect for othersDenny's Guiding PrinciplesGuests FirstThey're more than just customers or consumers. They are our guests and we invite them into our homes with open arms. They are the very reason why we are in business and the center of everything we do.Embrace OpennessOpen means so much more than just being open for business 24/7. It means being open to all people, appetites and budgets. It says we are open-minded and open to new ideas. Honest, warm and inviting. Open is the way we think and act every hour of every day.Proud of Our HeritageWe are the classic American diner and proud of everything that means. Since 1953, we have served quality food and healthy portions at a fair price. No matter where we are, our light is always on inviting guests around the world to a place where everyone is welcome.Hungry to WinAt Denny's, we are constantly looking ahead. We are always moving, striving for more, hungry for greatness. We are open to fresh, innovative thinking. We believe we will succeed through teamwork, accountability and pushing the boundaries of ourselves and our Brand.The Power of WeOur Denny's family is our most important asset. We trust, support and respect each other and work together for the greater good. We recognize the contributions of all and empower each and every one of us to achieve great things. Together, we will celebrate our successes and have fun doing it.This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position.Denny's may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary.This job description does not constitute a contract for employment and may be changed at the discretion of Denny's with or without notice.#J-18808-Ljbffr