Job Details

Program Manager, ResidentialLocation: Redding, CA.Annual Salary: $69,992 + Benefits.RequirementsBachelor's Degree preferredAssociate's degree with 2 years' experience in Human ServicesHigh School Diploma with 5 years' experience in Human Services15+ years' experience in a Human Services field in a residential setting1–3 years of Supervisory/Managerial ExperienceNASDP Certification required within 1 year of hire, if applicableEssential QualificationsKnowledge of human services principles, best practices, and evidence-based interventions relevant to the program's focus area (e.g., mental health, homelessness, youth services).Knowledge of community resources, services, and support networks available to program participants.Strong problem‑solving skills, with the ability to identify challenges, develop solutions, and make informed decisions in a fast‑paced and dynamic environment.Excellent organizational skills, with the ability to manage multiple priorities, meet deadlines, and coordinate program activities, resources, and logistics effectively.Flexibility and adaptability to respond to changing needs, priorities, and circumstances, adjusting program strategies and approaches as necessary to achieve desired outcomes.ResponsibilitiesSupervise program staff, providing direction, guidance, and support.Conduct regular staff meetings to discuss program goals, updates, and challenges.Provide training and professional development opportunities for staff members.Delegate tasks and responsibilities to team members, ensuring workload balance.Address staffing issues, conflicts, and concerns in a timely and effective manner.Foster a positive and inclusive work environment that promotes teamwork and collaboration.Oversee participant intake and assessment processes to ensure a comprehensive understanding of individual needs.Develop and implement individualized service plans for program participants.Monitor participant progress toward goals and adjust service plans as needed.Provide crisis intervention and support to participants experiencing emergencies or crises.Ensure participant safety and well‑being through regular check‑ins and follow‑ups.Ensure compliance with programmatic requirements, regulations, and standards.Collect, analyze, and report program data and outcomes to stakeholders.Coordinate program logistics, including scheduling, space management, and transportation.Collaborate with community partners and stakeholders to enhance program impact.Represent the program and organization in meetings, events, and community forums.Perform other duties as assigned.Manage personnel responsibilities including leave, workers' compensation, unemployment, performance management, hiring, remediation, and termination.Oversee purchasing of required supplies and reconciliation of receipts.Maintain on‑call responsibilities for the region.Co‑manage incident response in partnership with QCO.Apply labor knowledge, including seniority and overtime rules and contract interpretation.Manage client funds, intake, and distribution of medication.Ensure compliance of staff with required trainings.Ensure adherence to monthly budgetary requirements for program operations.BenefitsMerakey offers generous benefits that promote well‑being, financial security, and work‑life balance:Comprehensive medical, dental, and vision coverage, plus healthcare advocacy support.Retirement plan – both pre‑tax and Roth (after‑tax) options available for employee contributions.DailyPay – access your pay when you need it.Well‑being platform featuring self‑care tools and resources.Backup childcare, elder care, and household services through Care.com.Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).Tuition reimbursement and educational partnerships.Employee discounts and savings programs on entertainment, travel, and lifestyle.Online personal development classes through Pryor Online Learning.Merakey welcomes applicants from all backgrounds and is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Veterans are encouraged to apply.Merakey strictly follows a zero‑tolerance policy for abuse.#J-18808-Ljbffr