Job Details

Summary:

Working closely with the Office Manager, the Administrative Assistant I - Move-in is responsible for maintaining the occupancy rates and minimizing the vacancy rates of the Residential properties managed by the Company.

Essential Functions:

• Performs tasks at the direction of Office Manager.
• Review vacancy listings ensuring accuracy.
• Work closely with the Move-out team to ensure vacant properties are rent-ready, creating and managing work orders as needed.
• Interface with leads and applicants to provide an enjoyable application process.
• Work with property Showing Representatives to schedule viewings.
• Initiate processing of all tenant applications within 24 business hours.
• Present completed tenant applications to owners.
• Facilitate the signing of new leases and onboarding process with new tenant.
• Ensures proper communication logs and reports within the Company's management system.
• Works independently with little supervision in the completion of assignments and tasks.
• Establishes and maintains customer oriented focus, communicating politely and effectively with, and in front of customers.
• Works as part of a team with supervisors and co-workers.
• Generates work orders and works with owners and vendors to follow them to completion.
• Demonstrates ability to understand financial goals and operate properties in the best interests of the owners.
• Generates necessary legal action, documents and process in accordance with State and Company guidelines.
• Represents the Company in a professional manner at all the times.
• Prepares and implements procedures and systems within Company guidelines to ensure orderly, efficient workflow.
• Complies with all applicable state, federal, and local laws related to the responsibilities of the position, including landlord-tenant laws.
• Participate in the employee rotation of the after-hours emergency phone line.
• Regular attendance.
• Travel as required.
• Any other duties assigned.

Other Functions:

• Enforces Company policies and safety procedures.
• Regularly updates job knowledge by participating in educational opportunities, reading professional publications, maintaining professional networks, and participating in professional organizations.

Mental and Physical Demands:

• Experiences frequent interruptions; required to meet inflexible deadlines; requires concentration and attention to detail; requires a high level of organizational and prioritization skills; may occasionally deal with distraught or difficult individuals.
• Requires ability to maintain absolute confidentiality of information received.
• Required to sit for prolonged periods; exposed to visual display terminal for prolonged periods; dexterity and precision required in the operation of a computer.

Supervisory Responsibilities:

• This position does not have any supervisory responsibilities except as may be assigned from time to time.

Core Competencies/Qualifications:

• Commitment to the Company's mission.
• High school diploma or GED. Additional education and/or training is preferred.

• Proficient in use of Microsoft Office (Excel, Word, PowerPoint).

• Excellent verbal and written communication skills.
• Self-motivated with strong organizational, multi-tasking, planning, and follow up skills.
• Ability to work independently as well as in a team environment.
• Ability to present self in a professional manner and represent the Company image.
• Demonstrated leadership and project success are expected.
• Ability to work in fast paced environment.

• Ability to establish and maintain effective relationships with co-workers, administrative team, and the public.
• Self-motivated, punctual, detail oriented, and able to work independently.
• Must have excellent organizational and interpersonal skills.
• Current Class C Driver's License with a clean driving record.