Job Details

Steller's Jay Gifts is seeking a dependable, personable, and organized leader to manage our curated gift shop in the Redding Public Market. The Assistant Store Manager will assist with oversite of daily operations, ensure a welcoming environment, and lead the team in providing exceptional service and thoughtful gifting experiences.Key Managerial Responsibilities Assist with onboarding and training new employees on store procedures, product knowledge, and the Steller's Jay/Front Door Hospitality standard of service.Assist with developing and managing the weekly staff schedule in 7Shifts, ensuring all shifts are adequately covered to meet business needs.Mentor staff in gift-giving techniques, such as offering thoughtful suggestions and performing neat, attractive gift wrapping.Encourage customer loyalty by modeling positive interactions and product education for the team to follow.Other duties as assignedAssist with Inventory & Operations Management Regular inventory reconciliation to ensure stock accuracy and minimize discrepanciesOversee the Shopify POS system , managing accurate sales ringing, returns, and troubleshooting retail technology.Monitor and manage inventory levels , coordinating the receiving, tagging, and labeling of new merchandise.Maintain visual standards by ensuring the sales floor is fully stocked, attractively merchandised, and cleaned regularly. Work with merchandiser to ensure her vision is maintained in the store layoutExecute opening and closing procedures independently while ensuring all staff follow established company protocols.Balance Cash drawer on a daily basis and make weekly bank drops.Other duties as assignedGreet and assist customers with warmth, helping them select the perfect artisan products.Resolve customer concerns with professional interpersonal and communication skills.Qualifications Required: High school diploma or equivalent.Required: Previous retail management or supervisory experience.Skills: Strong math skills for inventory reconciliation and comfort with retail technology like POS systems and barcode scanners.Leadership: Proven ability to work independently, handle high levels of responsibility, and lead a team.Physical: Ability to stand/walk for extended periods and lift up to 30 lbs.Flexibility: Availability to work weekends, evenings, or during special market events.Employee discounts on all curated merchandise.Work Environment: A creative, supportive, and thriving public market setting.#J-18808-Ljbffr