Job Details

Ethics And Compliance Professional

Using independent judgment, while maintaining an experienced level of professionalism and initiative, and adhering to a strict policy of confidentiality, the Case Resolution Officer provides direct analytical, caseload management and complaint handling to support the Title IX Compliance & Discrimination and Harassment Prevention Office (Title IX/DHP Office). The Case Resolution Officer serves as the primary contact and intake person for all assigned cases of harassment and discrimination pursuant to the University's Sexual Violence and Sexual Harassment (SVSH) Policy and the University's Anti-Discrimination Policy. The Case Resolution Officer acts with the requisite interpersonal sensitivity to deal effectively with the campus community, colleagues and external partners. Initiates response processes by conducting initial investigative outreach to parties, conducts informational sessions and intakes, responds to advisor and/or support people's procedural inquiries, conducts the initial assessment for all assigned cases, and assumes responsibility for case trajectory and preliminary determinations. Is charged with developing the investigative response for cases proceeding in that process, and for engaging in effective communication with the parties and campus partners throughout the investigation process, and is responsible for maintaining investigative timelines per the University's policies. Assists in the preparation and distribution of final reports, including consultation about case analysis and preliminary findings. Oversees and maintains complaint filing system for assigned cases. Assists in unique, sensitive and confidential projects assigned by office leadership.

Required Qualifications: Bachelor's Degree in a related area and/or equivalent experience and training. 2+ years of experience working with laws and regulations related to harassment and discrimination in the educational and employment settings or of substantially similar laws and regulations. 4+ years of experience with conducting analysis and developing recommendations. Proven track record of effective written and oral communication skills, building rapport while maintaining neutrality, effectively communicating with advisors and support people, diffusing contentious interactions, providing effective support for parties, effective listening skills, and the ability to memorialize high volumes of information shared verbally. Demonstrated ability to gather and organize information, conduct analysis, and develop recommendations in the completion of assignments; critical thinker.

Preferred Qualifications: Juris Doctor (JD) Degree or Advanced Degree in a related area and/or equivalent experience and training 2+ years of experience working with complex populations in a higher education or similar setting. 2+ years of experience interacting with constituents that are diverse in characteristics such as age, education level, race, gender identity & expression, ability, and socioeconomic backgrounds, in a culturally-competent manner. Through knowledge of best practices & methodologies for conducting investigations, including interviewing, gathering and analyzing evidence, and writing investigation reports; laws and regulations related to harassment and discrimination in the educational and employment settings, or of substantially similar laws and regulations. Demonstrated basic understanding of the relevance of trauma in the context of sexual violence (for example, the neurobiology of trauma and trauma-informed investigation techniques) and discrimination and harassment. Proven experience in all computer applications and systems used in the course of performing the duties of the position.