Job Details

Shasta County Social Service Aide

The current vacancy is in the Shasta County Health and Human Services Agency, Behavioral Health and Social Services Branch. Oral exam is tentatively scheduled for November 2026. Responses to supplemental questions are required. Final filing date: October 28, 2026, at 5:00 PM. Salary information: $3,392 - $4,329 approximate monthly / $19.57 - $24.97 approximate hourly.

Shasta County offers all the amenities of the big city while retaining a comfortable small-town atmosphere. With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.

The Shasta County Health and Human Services Agency partners with the community to protect and improve the health and wellbeing of Shasta County residents. The Behavioral Health & Social Services Branch is dedicated to improving the well-being of our community through comprehensive mental health services and essential social services to adults, children, and families.

The Social Service Aide assists Social Workers by performing specifically designated tasks related to the improvement of family functioning and child and adult services; and performs related work as required. In Children's Services, the Social Service Aide is responsible for conducting visitation for children placed in foster care with parents, siblings, relatives, and other important connections. This includes scheduling, supervising, and documenting visits. Social Service Aides may provide coaching or parenting education during visits. Additional duties may include but are not limited to transporting clients, cleaning visitation rooms and items, laundry, and assisting social workers with designated tasks.

Social Service Aide is a paraprofessional class. Incumbents assist Social Workers by relieving them of routine tasks such as performing assessments of clients in the In-Home Supportive Services program, instructing parents in the development of parenting and household management skills, and/or performing various tasks for the child and adult service programs. The Social Service Aide differs from the Social Worker in that the former requires a lower level of skill and training than the level required of a professional Social Worker. Supervision Exercised and Received: Incumbents in the Social Service Aide classification receive supervision from a Social Worker Supervisor or other higher-level supervisor or manager.

The ideal candidate will have some experience working with children, adults, and/or families who have experienced trauma. The ideal candidate has worked in a team environment, and/or in a role that supported the success of the individual or family with their goals. The ideal candidate works well with a team, shares in the values and practices to build strengths, and support the work of achieving improved outcomes. The ideal candidate will be able to make an immediate positive impact on external and internal customers. With a professional attitude and appearance, the ideal candidate will demonstrate a desire for serving those in need while promoting community health and well-being. This individual will be a positive contributor to the site culture and exemplify the agency values of Collaboration, Adaptability, Respect and Excellence. The ideal candidate will be good with communication, multitasking, organizing and have the ability to maintain strong interpersonal skills.

Examples of Essential Duties

Duties may include, but are not limited to, the following:

Maintains a routine caseload of elderly adults who are infirm or incapacitated and receiving household services; conducts ongoing client needs assessments and verifies needs by contacting medical and health services providers; presents client assessments to professional staff for approval; completes narrative reports regarding a client's condition and services provided and/or recommended. Enters data regarding case and client information and contacts into automated system; makes client referrals to medical personnel or social workers as needed; train and receive certification to deliver evidence or research based parenting services to families in the child welfare system; provides direct training and counseling to mentally ill and developmentally disabled parents on parenting and household management skills, and teaches families about nutritional meal preparation, budgeting and household care; monitors the medical and psychological care of abused children; supervises visits between parents and children and reports observations to social worker; provides emergency child care; transports or accompanies clients to appointments for service or interviews; may testify in juvenile court hearings; assists social workers in providing a variety of child and adult social services; acts as liaison between clients and professional staff, individuals and groups in the community serviced; directly assists families in using and learning about the resources of society, particularly medical, legal and employment services; maintains records of work performed, and performs other related work as required; performs related duties as assigned.

Qualifications

Knowledge of: Basic rules and regulations regarding In-Home Supportive Services, child abuse reporting, and Welfare and Institution Codes; basic community resources useful to clients served, acceptable housekeeping and homemaking standards, including the methods, materials and equipment used in general housekeeping work; basic methods and attitudes involved in the in-home care of physically ill, handicapped, or disabled persons and adequate food preparation with limited kitchen equipment.

Ability to: Interview persons to obtain a variety of information applicable to the provision of social services; understand and accept differences in human behavior resulting from cultural, economic or other forms of deprivation; effectively instruct physically and mentally disabled adults in parenting and household skills; deal with physically and sexually abused children; prepare basic written reports; recognize and report specific indications of need for social services; maintain confidential information in accordance with legal standards and/or County regulations; establish and maintain effective working relations with co-workers, outside organizations, and the public.

Minimum qualifications: It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below.

Either the equivalent to completion of two (2) years of college, including fifteen (15) semester units in social welfare social/human service, sociology, or other social or behavioral science*; OR Two (2) years of full-time experience in a public or private social services agency providing services to disadvantaged adults or children. *Examples of social or behavioral science courses include anthropology, criminal justice, economics, education, ethnic studies, history, human development, law, nursing, nutrition, philosophy, political science, psychology, public health, religion, social welfare, sociology, welfare, or women's studies.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must occasionally lift and/or move more than fifty (50) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is occasionally exposed to fumes or airborne particles, extreme cold, and extreme heat. Exposure to unsanitary conditions, e.g., spoiled foods, feces, urine, and disease. The noise level in the work environment is usually moderate.

Other Considerations

• All new employees are required to have their paycheck directly deposited to a bank account.
• Some positions may require a valid California driver's license and acceptable driving record according to County policy.
• Reasonable accommodations may be made for those persons who are disabled under the Americans with Disabilities Act to perform the essential functions of the position.
• As part of the selection process, all individuals provided with a preliminary offer of employment with Shasta County will be subject to a background investigation, including a criminal history check (primarily completed through the taking of fingerprints). An image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature of the offense, the date of the offense, the surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered.
• Based on the results of the background investigation and criminal history check, applicants may then be provided with an offer of employment conditioned on the results of a medical examination, which includes drug/alcohol testing.
• Shasta County participates in E-Verify. For more information visit DOJ Right to Work Poster (Download PDF reader). If you do not have internet access, contact Personnel at (530) 225-5515 to request a flyer.
• In accordance with Government Code Section 3100, County employees, in the event of a disaster are considered disaster workers and may