Job Details

- Models and delivers a distinctive and delightful customer experience. - Registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. - Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). - Develops strong relationships with most valuable customers. Operations- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. - Recommends items for sale to customer and recommends trade-up and/or companion items. Assists with OTC products, and takes customer to aisle when possible. - Operates pharmacy systems to obtain patient prescription status. - Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. - Keeps counters and shelves clean and well merchandised, takes inventory, and maintains...